Cookie Policy
Effective Date: 10/21/2015
1. Introduction
Zphrise Tech ("Zphrise Tech", "we", "our", or "us") uses cookies and similar tracking technologies on https://veo31ai.video and within our AI video software-as-a-service platform. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.
By continuing to use our website or dashboard, you consent to our use of cookies as described in this policy. If you do not agree to our use of cookies, please adjust your browser settings, update in-product preferences where available, or discontinue use of our services.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Similar technologies include web beacons, pixels, local storage, and other tracking technologies. Throughout this policy, we refer to all of these technologies collectively as "cookies."
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and accessibility. You cannot opt-out of these cookies.
- Session cookies: Maintain your session state
- Authentication cookies: Keep you signed in
- Security cookies: Protect against CSRF attacks
- Load balancing cookies: Distribute traffic across servers
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or third-party providers whose services we use.
- Preference cookies: Remember your settings (language, theme)
- Feature cookies: Enable specific features you've requested
- Personalization cookies: Customize your experience
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Google Analytics: Track user behavior and site performance
- Performance monitoring: Identify site speed issues
- Error tracking: Log JavaScript errors and issues
- A/B testing: Test different versions of pages
Marketing and Advertising Cookies
These cookies are typically set by advertising partners to build a profile of your interests and show relevant ads on other sites. We do not currently deploy third-party advertising or social media tracking pixels on https://veo31ai.video. If this practice changes, we will update this section and request any necessary consent.
4. Specific Cookies We Use
Here are the main cookies we use and their purposes:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| better-auth.session_token | Secure authentication session management | 30 days | Essential |
| better-auth.csrf_token | Cross-site request forgery protection | Session | Essential |
| next-theme | Stores your light or dark mode preference | 1 year | Functional |
| next-intl.locale | Remembers selected interface language | 1 year | Functional |
| ph_phc_* | PostHog product analytics | 13 months | Analytics |
| _ga, _gid | Google Analytics site usage metrics | 2 years / 24 hours | Analytics |
| _clck, _clsk | Microsoft Clarity session analytics | 1 year / 24 hours | Analytics |
5. Third-Party Cookies
We rely on several third-party services that set their own cookies, including:
- Authentication providers: Google OAuth via Better Auth
- Payment processors: Creem checkout and billing services
- Analytics providers: PostHog, Google Analytics, Microsoft Clarity
- Email delivery: Resend transactional messaging
- Content delivery networks: Edge and CDN providers used to serve media assets
These third parties have their own privacy policies addressing how they use such information.
6. Your Cookie Choices
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete cookies individually or entirely
- Block third-party cookies
- Block all cookies from specific websites
- Block all cookies entirely
- Set preferences for specific websites
Cookie Management Instructions
Here are links to cookie management instructions for popular browsers:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy, search, and services → Cookies
- Opera: Settings → Advanced → Privacy & security → Cookies
Opt-Out Options
You can opt-out of specific types of cookies:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
- Advertising cookies: Visit optout.aboutads.info
- European users: Visit www.youronlinechoices.eu
Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. We currently do not respond to DNT signals, but we respect your cookie choices as described above.
7. Impact of Disabling Cookies
Please note that if you choose to block or delete cookies:
- Some parts of our website may not function properly
- You may not be able to access certain features
- You may need to re-enter information more frequently
- Your preferences may not be saved
- You may need to manually adjust settings each visit
8. Cookie Policy for Mobile Apps
If we offer mobile applications, they may use similar tracking technologies. Mobile platforms provide device-level settings to control these technologies. Please refer to your device manufacturer's instructions.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post any changes on this page with an updated effective date.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
10. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
- Email: privacy@veo31ai.video
- Support: support@veo31ai.video
- Website: https://veo31ai.video
- Address: 深圳市南山区科技园